Contact us
Talk to us
Questions about an order, delivery, returns or sizing? Send us a message, email or call. We are here Monday to Friday, 9:00 am to 5:00 pm (UK time), and we reply within 1 working day.
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Email
support@ukdesigner.ukWe reply within 1 working day.
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Phone
+44 20 3556 3464Calls are charged at your provider's standard rate to a London (020) number.
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Business address
UK Designer
322 Bethnal Green Road
London E2 0AG
United KingdomThis is also our returns address. Please use the prepaid label we send you for returns.
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Customer service hours
Monday to Friday
9:00 am to 5:00 pm (UK time)Closed at weekends and on UK bank holidays. Messages sent outside these hours are answered on the next working day.
Send us a message
Include your order number if your message is about an order. It starts with # and is in your confirmation email.
Business details
Who you are buying from
UK Designer is a trading name of UK Designer Collection Limited, a private limited company registered in England and Wales, company number 07246905. The details below are the same on every page of this website, in our policies and on your order emails.
- Company
- UK Designer Collection LimitedTrading as UK Designer. Private limited company registered in England and Wales, incorporated 7 May 2010.
- Company number
- 07246905Registered with Companies House
- Registered office, dispatch and returns
- 322 Bethnal Green Road
London E2 0AG
United KingdomOur registered office. Orders are packed and dispatched here, and returns come back here. - Phone
- +44 20 3556 3464
- Customer service hours
- Monday to Friday, 9:00 am to 5:00 pm (UK time)Closed at weekends and on UK bank holidays. We reply within 1 working day.
- Delivery
- United Kingdom only, by Royal MailTracked 48 £4.70 · Tracked 24 £6.05 per order. Orders placed by 5:00 pm (UK time), Monday to Friday, are dispatched the same working day.
- Returns
- 30 days from deliveryPrepaid Royal Mail returns label, no restocking fee
- Payments
- Processed securely by Shopify PaymentsPrices in pounds sterling (GBP), including any VAT that applies